0800 096 3666
Recorded voice: Welcome to Glaxo Smith Kline Nutritional Health Care Consumer Relations Department. Please hold for an operator.
Caller: Hello?
Operator: Good morning, welcome to Glaxo Smith Kline Nutritional Health Care Consumer Relations Department, you're through to Nina, how may I help?
Caller: Hello, yes, I'd like to chat to a real live ribenaberry please.
Operator: I'm sorry?
Caller: I’m drinking some ribena and I’d like to chat to someone and it says I can ring up and chat to a real live ribenaberry.
Operator: Oh. Of course, what can I do for you sir?
Caller: Are you are real live ribenaberry?
Operator: Err, yes.
Caller: Are you sure? Because you didn't say that at first.
Operator: No, I'm sure, I'm Nina the ribenaberry. How can I help you?
Caller: Help me with what?
Operator: Why did you call?
Caller: To chat. [Slurp.] I'm just drinking my ribena and it says I can ring you up and have a chat.
Operator: Ok.
Caller: So...
Operator: Right. What would you like to chat about.
Caller: I don't know. What do people normally chat to you about?
Operator: Nutritional contents.
Caller: That doesn't sound like my kind of conversation.
Operator: Ok, how do you like the ribena?
Caller: It's ok I guess. It’s not a carton by the way.
Operator: What isn’t?
Caller: My ribena.
Operator: What is it then?
Caller: It’s a bottle.
Operator: Ah.
Caller: A big bottle.
Operator: Right.
Caller: Of concentrate.
Operator: What?
Caller: I’ve poured it into separate glasses already, so I wouldn’t have to keep going to make more. I didn't want to put you on hold.
Operator: You've emptied the bottle?
Caller: Yep, I’ve got 16 glasses. Is that a good amount to have?
Operator: What do you mean?
Caller: Well I never know how many glasses a bottle is supposed to make.
Operator: How big are the glasses?
Caller: 250ml.
Operator: The recommended amount is 18.
Caller: Wow, I ran out of glasses at 16. I’m in the toilet too. 16 glasses is going to make me need the toilet a lot, you see, and-
Operator: You didn't want to put me on hold. You said.
Caller: Yes. [Gulp Gulp.] I’ve finished one glass now.
Operator: Right.
Caller: I’m glad this is a freephone number.
Operator [to intercom]: Cancel my four o'clock.

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